The Hiring Manager Subject: Application for the Position of Restaurant Manager / Operations Manager Dear Hiring Manager, With over 15 years of proven experience in restaurant operations and food safety management at Al Baik Food Systems Co., Saudi Arabia, I am excited to apply for the position of Restaurant Manager / Operations Manager at your esteemed organization. My professional background has equipped me with a deep understanding of restaurant performance management, HACCP and ISO 22000 compliance, P&L control, and team leadership in high-volume quick-service environments. In my most recent role as Operations Manager, I successfully supervised multi-branch restaurant operations, leading a team of more than 50 staff across service, kitchen, and logistics departments. I streamlined operational procedures, implemented cost-control initiatives that enhanced profit margins, and strengthened customer service standards through focused training and audits. My track record in maintaining brand consistency and operational excellence aligns well with your organization’s standards of quality and customer satisfaction. Throughout my tenure at Al Baik, I have also been actively involved in staff training, safety audits, and internal quality reviews, completing professional certifications such as ISO 22000:2018 Internal Auditor, Basic HACCP, and Food Safety Management Systems. These skills have helped me build efficient, compliant, and motivated teams dedicated to operational excellence. I am confident that my combination of leadership experience, technical expertise, and passion for customer service would make me a strong asset to your organization. I welcome the opportunity to contribute to your continued growth and uphold your brand’s commitment to quality and customer satisfaction. Thank you for your time and consideration. I look forward to discussing how my experience aligns with your goals. Warm regards, SHAJEER PALLIYALIL |